Tag: Tools
Strategic Approach to Use Knowledge Base as Marketing Tool (5 Simple Steps)
Having a knowledge base has become essential for almost every SaaS company nowadays. Since the SaaS pricing model relies heavily on retaining existing...
Top 5 Uses of Best Knowledge Base Tools for SaaS Product
Knowledge base tools are the future of customer support. 81 percent of all customers try taking care of matters themselves before reaching out to a live...
10 Most Popular Tools for Technical Writing
Having worked as a Technical Writer for about 10 years in my career, I’ve used a variety of documentation tools on a need basis. As a technical writer, the...