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Knowledge Base Portal

For Editors, Writers, and Reviewers

An advanced portal for content producers, with the state of the art editor, category manager, analytics and more.

Knowledge Base Portal

Fueling Knowledge bases for companies like

  • microsoft
  • Stackify
  • Customer.io
  • Harvard
  • Reggora
  • Mambu

Category Manager Category Manager


Create up to six levels of categories and subcategories to organize and display groups of similar topics, and easily rearrange or move them with a simple drag-and-drop UI.

Editors Editors


Markdown editor lets you focus on writing text and code-heavy documents.

WYSIWYG lets writers who are most comfortable with Word-style editing feel right at home.

Both editors let you add links, images, videos, callouts, code blocks, and more.

Versioning & Rollback Versioning & Rollback


View version history between multiple article versions or rollback to a prior version.

Never worry about accidentally overwriting the content with automatic source control.

Versioning & Analytics Analytics


Learn where knowledge base traffic is coming from, what your visitors are looking for, and how they’re interacting with your content with in-depth analytics.

Localization Localization


Build a multilingual knowledge base to support your global customers with AI machine translation or third-party support for human translation.

Mulitlingual Knowledge Base

Safe & Secure Safe & Secure


SSL everywhere, database encryption at rest, 100% cloud-based architecture, roles & groups, enterprise SSO, and auditing.

Drive Drive


Store and manage knowledge base files, images, videos, and quickly insert them into knowledge base articles.

Tagging, Recycle bin, Favorites, Color coding, Drag and drop.

In-built features to help you manage a great knowledge base

Review Reminders

Review Reminders

Avoid stale and outdated articles in your knowledge base with easily configurable reminders.

Notifications

Notifications

Get notified for key events in your knowledge base via Email, Microsoft Teams, or Slack.

Backup & Restore

Backup & Restore

Daily backups of your knowledge base so you can restore or revert back to prior state.

Multiple Knowledge Base

Multiple Knowledge Base

Manage multiple knowledge bases from a single portal each with its own domain and branding.

SEO

SEO

Sitemaps, Robots.txt, and article level SEO features like Slug and Meta data configuration.

Commenting

Commenting

Collaborate with other editors and reviewers directly by tagging them with @name.

Explore other core pillars of Document360 platform

Knowledge Base Site

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Knowledge Base Assistant

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Integrations & Extensions

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Platform API

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