Sign up Book a Demo

Knowledge Base Site

For Customers and Employees

A simplified site for content consumers (customers and employees), with the state of the art search and optimized for reading on any device.

Knowledge Base Site

Fueling Knowledge bases for companies like

  • microsoft
  • Stackify
  • Customer.io
  • Harvard
  • Reggora
  • Mambu

Branding & Customization Branding & Customization


Style your knowledge base with branded colors or a custom domain. Customize your header and footer navigation with links, call-to-action buttons, or social icons.

Real time Search Engine Real-time Search Engine


Search the entire knowledge base, not just article titles, with an AI-powered search engine that returns context-sensitive results in milliseconds.

Real-time Search Engine

Access anywhere Access anywhere


The responsive design of the knowledge base adjusts to the user’s screen size and orientation to give uninterrupted reading experience.

Access Anywhere

Simple Navigation Simple Navigation


The tree view navigation helps readers to visualize the full structure of your knowledge base. Helping them to move from one category to another easily.

Knowledge Base Site
 Simple Navigation

Security & Access Security & Access


Control who’s reading your knowledge base by making it public (accessible via internet) or private (requiring users to log in).

Product Help Docs

Public or Private

Turn you knowledge base access to public or private with a single click.

IP Restriction

IP Restriction

Restrict access to your knowledge base to certain IP range.

Portal role restriction

Portal role restriction

Owner or Admin can set category and version level restriction for other roles.

For Private Knowledge Base

Readers Management

Readers Management

Manage readers via portal, import from CSV, API, SSO, and self-registration.

SSO & SAML

SSO & SAML

Allow readers to login using Single Sign-On for easy and quick access.

Online User Guides

Branded Login page

Customize your login page to suite your corporate branding.

Rating & Feedback Rating & Feedback


Allow readers to rate your content, or provide more thorough feedback if they can’t find an answer.

Combine this with Analytics and make articles better for your readers.

Knowledge Base Site
 Rating & Feedback

Integration Integration


Bring your favorite analytics, chat and commenting software into your knowledge base using built-in Integrations.

Knowledge Base Site
 Integration

Small things that make a difference

Dark & Light mode

Dark & Light mode

Consume content in your knowledge base in light/dark mode.

Reading time

Read time

Let readers know the total read time of an article (ex: 2 Minutes to read).

Display Contributors

Display Contributors

Display contributors of the articles to the readers or hide them if required.

Status Indicator

Status Indicator

Inform readers whether an article is recently added or updated.

Custom CSS / JavaScript

Custom CSS / JavaScript

Support for Custom CSS / JavaScript for advanced users to give power.

SEO

SEO Optimized

Make sure your knowledge base gets discovered in Google.

Explore other core pillars of Document360 platform

Knowledge Base Portal

Read More

Knowledge Base Assistant

Read More

Integrations & Extensions

Read More

Platform API

Read More