The Knowledge Base Software that scales with your Product
Document360 helps your team create, collaborate, and publish
a self-service knowledge base for your software with ease
- Free 14-day trial
- No credit card
- Easy setup
Trusted by
Create a Stunning
Help Center
for customers and end users
Simple & Clean
The focus is on your content, making sure readability
is great.
Access Anywhere
Responsive knowledge base tool across all devices – desktop, tablet and mobile.
Fast search
Fast intelligent search that automatically suggests answers as you type.
User Feedback
Give your visitors an easy way to leave instant feedback on your knowledge base software.
Your branding
Your brand is your identity. Customize the colors & logo to match your brand.
Custom Security
Create custom roles, define their scope of access and usage in a granular level.
Trust us to deliver world-class Knowledge base to your users
Advanced Analytics
Analytics helps you analyze user engagement & other key metrics. Search Analytics provides you information about what your customers are looking for based on which you can enhance the Knowledge base.
Private Knowledge base
Apart from public documentation, you can create enterprise grade private Knowledge base for your employees with a secured access for them to gain the necessary information through a private login.
Reduce Support Tickets
Your Customers wanted to use your self service Knowledge base than reaching out to your support team. Document360 helps you reduce support tickets by providing solution on the go.
Create, Organize, and Publish Help Articles
for editors and writers
- Markdown Support
A fast markdown editor to focus on your content with support for Callouts, Tables, Images, Videos, Code and General formatting.
- Peer Review & Publish
Achieve high documentation standards by creating different roles to your team members.
- Category Manager
Create categories and sub-categories to organize your articles nicely with support for drag & drop reorder.
- Versioning and Rollback
Rich versioning support with difference viewer. No more lost content. Rollback to previous versions if required.
- Internal Commenting
Collaborate with your colleagues by providing suggestions and feedback to the articles to make it better.
- Analytics performance
Analytics ensures that you gain an accurate and deep understanding of your Knowledge Base. What are the key metrics that can help you elevate your Knowledge Base to the next level.
- Backup and Restore
Don’t worry about accidental deletion of content by your writers. The daily system backup allows you to restore content easily.
Markdown Support
A fast markdown editor to focus on your content with support for Callouts, Tables, Images, Videos, Code and General formatting.
Peer Review & Publish
Achieve high documentation standards by creating different roles to your team members.
Category Manager
Create categories and sub-categories to organize your articles nicely with support for drag & drop reorder.
Versioning and Rollback
Rich versioning support with difference viewer. No more lost content. Rollback to previous versions if required.
Internal Commenting
Collaborate with your colleagues by providing suggestions and feedback to the articles to make it better.
Backup and Restore
Don’t worry about accidental deletion of content by your writers. The daily system backup allows you to restore content easily.
What Our Clients Say
After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.
CEO, Stackify
Get Set up in Minutes Get Back to Focusing on Writing
A great product knowledge base will reduce your support request by at least 50%
- Free 14-day trial
- No credit card
- Easy setup