The Knowledge Base Software that scales with your Product

Document360 helps your team create, collaborate, and publish
a self-service knowledge base for your software with ease

  • Free 14-day trial
  • No credit card
  • Easy setup

Trusted by

Create a Stunning
Help Center

for customers and end users

knowledge base software Overview
Simple and Clean Design

Simple & Clean

The focus is on your content, making sure readability
is great.

Access Anywhere and Anytime on the Go

Access Anywhere

Responsive knowledge base tool across all devices – desktop, tablet and mobile.

Interactive Search

Fast search

Fast intelligent search that automatically suggests answers as you type.

Get Instant User Feedback

User Feedback

Give your visitors an easy way to leave instant feedback on your knowledge base software.

Always With Your Branding

Your branding

Your brand is your identity. Customize the colors & logo to match your brand.

Private Documentation

Custom Security

Create custom roles, define their scope of access and usage in a granular level.

 

Trust us to deliver world-class Knowledge base to your users

Advanced Analytics

Advanced Analytics

Analytics helps you analyze user engagement & other key metrics. Search Analytics provides you information about what your customers are looking for based on which you can enhance the Knowledge base.

Private Knowledge base

Private Knowledge base

Apart from public documentation, you can create enterprise grade private Knowledge base for your employees with a secured access for them to gain the necessary information through a private login.

Reduce Support Tickets

Reduce Support Tickets

Your Customers wanted to use your self service Knowledge base than reaching out to your support team. Document360 helps you reduce support tickets by providing solution on the go.

Create, Organize, and Publish Help Articles

for editors and writers

 
 
 
Knowledge Base Software With Markdown Support
 
 
 
Internal Knowledge Base Software with Peer Review
 
 
 
Categorize Your Knowledge Base Software Articles
 
 
 
Restore your Knowledge Base Documents to any Previous Versions
 
 
 
Audit the Knowledge Base Content Before it is Published
 
 
 
Knowledge Base Software With Easy Backup and Restore
 
 
 
Knowledge Base Software With Analytics
  • Markdown Support

    A fast markdown editor to focus on your content with support for Callouts, Tables, Images, Videos, Code and General formatting.

  • Peer Review & Publish

    Achieve high documentation standards by creating different roles to your team members.

  • Category Manager

    Create categories and sub-categories to organize your articles nicely with support for drag & drop reorder.

  • Versioning and Rollback

    Rich versioning support with difference viewer. No more lost content. Rollback to previous versions if required.

  • Internal Commenting

    Collaborate with your colleagues by providing suggestions and feedback to the articles to make it better.

  • Analytics performance

    Analytics ensures that you gain an accurate and deep understanding of your Knowledge Base. What are the key metrics that can help you elevate your Knowledge Base to the next level.

  • Backup and Restore

    Don’t worry about accidental deletion of content by your writers. The daily system backup allows you to restore content easily.

Markdown Support

A fast markdown editor to focus on your content with support for Callouts, Tables, Images, Videos, Code and General formatting.

Knowledge Base Software With Markdown Support

Peer Review & Publish

Achieve high documentation standards by creating different roles to your team members.

Peer Review & Publish

Category Manager

Create categories and sub-categories to organize your articles nicely with support for drag & drop reorder.

Category Manager

Versioning and Rollback

Rich versioning support with difference viewer. No more lost content. Rollback to previous versions if required.

Versioning and Rollback

Internal Commenting

Collaborate with your colleagues by providing suggestions and feedback to the articles to make it better.

Internal Commenting

Backup and Restore

Don’t worry about accidental deletion of content by your writers. The daily system backup allows you to restore content easily.

Backup and Restore

What Our Clients Say

After reviewing a dozen knowledge base products, Document360 was the clear winner. Their amazing markdown editor and SEO features were unrivaled.

Matt Watson

CEO, Stackify

Get Set up in Minutes Get Back to Focusing on Writing

A great product knowledge base will reduce your support request by at least 50%

  • Free 14-day trial
  • No credit card
  • Easy setup