Blog

Document360 news, updates and best practices on knowledge base management

Dec 2

Using a Knowledge Base To Drive SaaS Business Growth

If you run or work in a SaaS business, you may be well aware that the competition in your sector is getting harder and harder. With new SaaS products and...

By Document360 Team
Nasscom

Nov 15

Insights from NASSCOM Product Conclave: 2019

India's fast-growing product ecosystem gaining global validation. The theme of NASSCOM Product Conclave is focused on core strategies to scale up the...

By Venkatraman Chandrasekaran

Nov 13

From an idea to over 100 paying customers in less than 2 years

Back in October 2017, I was at Redmond, Washington at the Microsoft Campus running our annual conference INTGRATE 2017. During that time one of the parallel...

By Saravana Kumar
In-app-assistance-Document360

Nov 1

Need Help? Sort it with the In-App assistance

Document360 has a variety of user-friendly support features to make sure that your prospect/ customer get the help from your product Knowledgebase. Why do you...

By Pradeepa somasundaram

Oct 29

Product Hunt Launch - The D-Day preparation!

If you are reading this post, I’m assuming you are in the process of preparing for your Product Hunt launch and going through all the articles available on...

By Saravana Kumar
Saastock 2019 dublin

Oct 21

#SaaStock19 recap: 7 steps to stand out Success

SaaStock'19 experience is an archival piece to share with the community. As expected the conference was exactly the confidence booster to gain authority in the...

By Pradeepa somasundaram

Oct 11

What Are Technical Writing Tools?

When it comes to writing of any kind, it's important to have access to the tools that enable you to do the job to the best of your capability. However, this is...

By Document360 Team

Oct 3

How to Create a Knowledge Base

In the modern commercial world, organization, data access and utilization are all key components to maximizing success and a knowledge base enables them all....

By Document360 Team

Oct 2

How to Create an Internal Knowledge Base

Many organizations use knowledge bases in order to service their customer's requirements and ensure they can access the critical information they need, when...

By Document360 Team

Oct 1

The Very Best Knowledge Management System Examples

Knowledge management can be a confusing concept. Afterall, knowledge is an abstract thing - it’s not tangible, you can’t touch it, and therefore it can be...

By Document360 Team