Blog

Document360 news, updates and best practices on knowledge base management

Feb 19

“Unnecessary Words” With Nick Whitaker of Wolters Kluwer

Nick Whataker, Documentation Manager at Wolters Kluwer joins us in this episode of Knowledgebase Ninjas. Connect with Nick and Wolters Kluwer here: Nick...

By Gowri Ramkumar

Feb 12

“Writers Should Write Less” With Nibu Thomas of Whatfix

Nibu Thomas, Associate Director at Whatfix joins us in this episode of Knowledgebase Ninjas. Connect with Nibu and Whatfix here: Nibu...

By Gowri Ramkumar
5-real-life-Knowledge-Management-examples

Feb 11

5 real-life examples of Knowledge Management success you can learn from

Companies seeking to improve Knowledge Management are a bit like King Arthur and his knights in their quest for the Holy Grail. In these classic romantic...

By Catherine Heath

Jan 31

“Users Want Self Help” With Khurshid Alam of Quick Heal Technologies

Khurshid Alam, Documentation Lead at Quick Heal Technologies joins us in this episode of Knowledgebase Ninjas. Connect with Khurshid and Quick Heal...

By Gowri Ramkumar

Jan 31

“Documentation Isn’t Just One Thing” With Daniele Procida of Divio AG

Daniele Procida, Community and Documentation Manager at Divio AG joins us in this episode of Knowledgebase Ninjas. Connect with Daniele and Divio AG...

By Gowri Ramkumar

Jan 31

“Never Straightjacket The Expert” With Arjan Ros of Reynen Court LLC

Arjan Ros, Product Director at Reynen Court LLC joins us in this episode of Knowledgebase Ninjas. Connect with Arjan and Reynen Court LLC here: Arjan...

By Gowri Ramkumar

Jan 31

“Welcome To Knowledgebase Ninjas” With Saravana Kumar of Document360

Saravana Kumar, founder of Document360 and CEO Kovai.io joins us in the first ever episode of the Knowledgebase Ninjas podcast! Connect with Saravana and...

By Gowri Ramkumar
Introductory-Guide-to-Markdown-for-Documentation-Writers

Jan 31

Introductory Guide to Markdown for Documentation Writers

Introduction You may well have heard of Markdown, but it’s okay if you haven’t. The typical way that users first might encounter Markdown is through...

By Catherine Heath
SaaSConferences

Jan 22

Top 10 Must-Attend International SaaS Conferences in 2020 and Why?

The Global SaaS estimated to be worth $130 billion in 2020. In the wake of the success of companies such as Salesforce, Dropbox, Slack and more, the industry...

By Pradeepa somasundaram
style-guide-for-knowledgebase

Jan 11

Creating the Perfect Style Guide for your SaaS Knowledge Base

Introduction An important part of writing support documentation is how you present it to your users. Why Surely only content matters. The reason...

By Document360 Team