What-is-Customer-Churn-and-9-Proven Ways-to Reduce It

Feb 15

What is Customer Churn and 9 Proven Ways to Reduce It

Customer churn also referred to as customer attrition, is a business metric that directly represents the number of customers that stop being your customers

By Noel Ceta

Aug 6

Online Knowledge Base Best Practices

Your clients prefer using an online knowledge base because they can get instant help when they need it, without phone calls, waiting time, or human

By Christina Comben