Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Mar 15, 2019 • Jade Emmons
Your product needs great customer service. A crucial part of this is providing …
Mar 13, 2019 • Catherine Heath
Investing in your documentation is now essential. 39% of millennials will check a …
Mar 8, 2019 • Catherine Heath
Different types of businesses require different types of Help Authoring Tools. If you’re …
Feb 18, 2019 • Catherine Heath
HelpNDoc is an example of a Help Authoring Tool used by technical writers …
Jan 14, 2019 • Catherine Heath
You already know that it’s crucial to create help documentation for your business …