Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Jan 28, 2022 • Selvaraaju Murugesan
Every organization around the world has a vision statement that is aspirational in …
Dec 17, 2018 • Jade Emmons
Search engines have become integral to our everyday lives. Google has even become …
Oct 24, 2018 • Noel Ceta
Having a knowledge base has become essential for almost every SaaS company nowadays. …
Jul 12, 2018 • Christina Comben
Just like the foundations of your office building, your knowledge base is fundamental …
Jul 3, 2018 • Christina Comben
Clients who receive excellent customer support are four times more likely to be …
Mar 20, 2018 • Catherine Heath
Many companies have enthusiastically launched their customer support knowledge base – and neglected …