Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Dec 29, 2022 • Pradeepa somasundaram
Information is a valuable resource that companies need to cultivate if they are …
Dec 29, 2022 • Jubina Prabhakaran
“A positive onboarding process for new employees can increase recruit retention by 82%.” …
Dec 28, 2022 • Shakeer Hussain
According to SmartBear, the parent company of Swagger: “The OpenAPI Specification (OAS) defines …
Dec 28, 2022 • Pradeepa somasundaram
Companies interested in document collaboration tools are likely to have a few contenders …
Dec 26, 2022 • Kingson S
Information architecture (IA) can be challenging for a technical writer. There are many …
Dec 23, 2022 • Shakeer Hussain
A google search for “API Documentation Tool” is likely to return dozens of …
Dec 23, 2022 • Shakeer Hussain
Document360 is a strong knowledge base software platform that allows you to produce …
Dec 22, 2022 • Kingson S
When you’re working on a project and have to conduct a documentation review, …
Dec 21, 2022 • Gowri Ramkumar
Domi Sinclair, Technical Writer at Collibra joins us in this episode of Knowledgebase …
Dec 20, 2022 • Jubina Prabhakaran
Are we customer-centric yet? If you notice a drop in customer satisfaction rate …