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Simple and Transparent Pricing

Monthly Yearly
Startup Pricing



  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Analytics (30 days)
  • Team Auditing (7 days)
  • Storage (5 GB)
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain (with SSL)
Business Pricing



/Project/Month Everything in Startup
  • 5 Team Accounts
  • 5 Documentation Versions
  • Backup & Restore (30 days)
  • Analytics (90 days)
  • Team Auditing (30 days)
  • Storage (25 GB)
  • Premium Notification Channels
  • API Access (2 Tokens)
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • 250 Reader Accounts
Enterprise Pricing



/Project/Month Everything in Business
  • 25 Team Accounts
  • Unlimited Documentation Versions
  • Backup & Restore (90 days)
  • Analytics (180 days)
  • Team Auditing (180 days)
  • Storage (100 GB)
  • API Access (5 Tokens)
  • Custom Roles
  • Security/Reader Groups
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

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Frequently asked questions

What is a team account?

Team Account is a user account in your Document360 project. You can invite and associate the users with any one of the roles like Owner, Administrator, Editor and Draft Writer from the Manage Teams section under Settings.

How does the backup & restore work?

Document360 has built-in support for two types of backups – scheduled (automatic – every day at 00:00 UTC) backups and manual (user created) backups. If something goes wrong, like someone accidentally deleted few contents, an admin/owner can easily restore the content from stored backups.

What is a project?

A project is nothing but a knowledge base. It acts like a container for all of your articles, it can have its own branding, security, team members, custom domain etc. You probably will need only one project unless you are a multi-product company and need to maintain different knowledge bases.

What is article revisions?

Article revisions allows the authors to fork a new revision at the individual article level. Ex: You have a live version of the document, but when new features are added you may want to enhance the article with new content and publish it. There are tools in Document360 to view changes between revisions.

What is documentation version?

Document360 allows you to create and maintain different versions of your entire project documentation. This is useful in few scenarios where you need few different versions of the documentation, example: one for the beta customers, one for the deprecated features, or you are working on next major version of your documentation and you don’t want to mess around with current live one.

What is white labeling?

White labeling refers to removing the ‘Powered by Document360’ logo from your public website.


If you have questions about Document360 or the sign up process, please email us at and we will be glad to answer all your questions.

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