Create and manage knowledge base articles with powerful out-of-the-box features.
Maintain multiple versions of articles; get complete protection from accidental changes to content.
Get a sneak peek at the article appearance (on the portal) before publishing the article.
Collaborate with authors in your team to write/review articles to give it the professional touch.
Define the SEO settings viz. page title, article tags, and customize the featured image for the article.
Get a bird’s eye view of the differences between two article versions in Markdown and Rendered format.
With the fast, robust search capability, get a list of suggested articles as you type the search text.
Visual cues to let users know if the article has been published or is in the draft state.
Maintain your documentation effectively in a clean hierarchy based structure.
Group your articles like a folder structure. Organize your content in up to 6 levels of categories.
Reorder articles within categories
Move sub-categories as categories and articles into categories/sub-categories using drag drop.
Edit existing categories and sub-categories according to your documentation structure.
Designed with handpicked features that will shift your writers’ focus towards content than on formatting.
Familiar with Markdown? Compose your documentation using Markdown keyboard shortcuts and get things done quicker.
Share code snippets with your readers in the language they can best understand.
Create internal links to articles within your knowledge base or to content available on the internet.
Get a clutter free, full screen view of the editor area. Helpful for content writers to focus on their writing.
Worried about losing content while creating it? Don’t panic. Your content is safe and automatically saved.
Upload as many screenshots into your documentation. Embed videos from third-party platforms like YouTube, Vimeo, Wistia.
Alert your readers with callouts to highlight important tips and information.
Add tables to your knowledge base articles. Create table rows and columns using the Markdown editor.
Add ordered and/or unordered lists to your articles to explain a sequence or important points.
Get a real-time inline preview of the content as you type in the Markdown editor.
Give your knowledge base the perfect look that matches your brand identity.
Change the font or colour theme of the landing page. Write your custom style to override the default theme.
Upload your logo and custom favicon to reflect your corporate branding.
Connect with well known third-party software vendors like Intercom, Google Analytics, Segment, Olark, Disqus.
Customize your portal header and footer to match the same style as your corporate branding.
Choose your primary and secondary colours from the colour palette.
Keep your documentation safe! Stop worrying about lost or corrupted data.
Grant roles to users based on the project requirements. Provide specific role specific access to editors and readers.
Export and Import Documentation
Moving your documentation to a different project? Export your documentation in a single click and import it into the new project.
Custom Domain Mapping
Host your documentation website in same domain as your company name.
Backup and Restore
Stop worrying about deleted articles or missing content. Take advantage of automatic scheduled backups and/or manual backups.
Protect your documentation to make it visible to only internal users/team members. Only authorized users will have access to the documentation.
Permanently redirect your content traffic from one URL to another.
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