In Document360, Categories are used for organizing and/or display of certain buckets of knowledge base. It works like a folder that contains a group of related content. Categories and sub-categories provide a clean structure for the documentation.
Based on your requirement, you can organize your documentation into a category hierarchy structure — which can go up to six-levels
Check out Document360 today and make sure you position your articles correctly in the right categories and help the customer embark on a self-learning journey with your Knowledge Base.