Try for free Book a demo

Rapid guide to launch your Knowledge Base

Successful customer support starts with a great knowledge base

Impeccable support resources, tools, and techniques are available to respond to your customers’ queries. But which one will give the right solution at a right time? Which one is well-organized, standard and highly informative?

Our eBook will show you how to build a great knowledge base!

Download eBook
Rapid guide to launch your Knowledge Base

What will you learn from this book?

  • Simple and Clean – The focus is on your content, making sure readability is great.
  • User Feedback – Give your visitors an easy way to leave instant feedback on your knowledge base software.
  • Access Anywhere – Responsive knowledge base tool across all devices – desktop, tablet and mobile.
  • Fast Search – Fast intelligent search that automatically suggests answers as you type.
Guide to setup documentation workflow

What’s inside

Launching a SaaS product and getting customers may sound easy. At the same time, it is a precedence to know that retaining an existing customer can cost anywhere between 5 to 25 times more than winning over a new customer. By Building and maintaining a top-notch knowledge base, definitely you could provide a high-quality post-sale service to your customers.

You’ll learn,

  • Suggestions in detail to unanswered questions while creating your own knowledge base.
  • A step-by-step guide to creating and optimizing a predominant and high-class knowledge base.
  • How should you prepare yourself to offer your customers self-service success?.

Fill in the details to download

By registering, you agree to our Terms, Policy and GDPR

The #1 rated Knowledge base platform

Grow your business network by partnering with one of the fastest growing SaaS companies in the world.


“Document360 has made it easier for us to onboard customers. We just need to send them the link to our online documentation site.”

Cory Clarke

Trusted by global brands

  • McDonald's
  • vmware
  • Virgin Red
  • Access
  • Ticketmaster
  • Daikin
  • BVB
  • NHS
  • Landing.ai
  • Insider
  • Whatfix
  • Payoneer
  • Cascade
  • Panaya