Search documentation Featured Image Document360

Apr 24

How to Understand What Your Customers are Searching for in Your Documentation

Your documentation is a valuable source of information for both your staff and your clients Every tutorial, “how-to” article and guide that you curate

By Christina Comben
Knowledge Base Excuses Document360

Apr 4

5 Excuses Companies Make for Not Having a Knowledge Base

In today’s fast-paced world, people want information and they want it immediately That means they’ll no longer accept waiting on hold to speak to a

By Christina Comben