Incredible Knowleldge Base - Feature Image

May 17

How to Write an Incredible Knowledge Base Article

The usability of your knowledge base depends on how you organize information and how clear your articles are Putting things in the right place is the key to

By Christina Comben
Stripe feature image

May 1

Tear Down of Stripe’s Legendary Developer Knowledge Base

In this post, we’re going to do a tear down of the Stripe's knowledge base Stripe’s knowledge base has been a key factor in their growth to an estimated

By Catherine Heath
SaaS Knowledge Base

Apr 16

SaaS Knowledge Base Solutions: Are They Worth It?

Should we purchase a SaaS knowledge base or develop our own solution in-house Many companies are wrestling with this issue There’s a growing market for

By Catherine Heath
Knowledge Base Excuses Document360

Apr 4

5 Excuses Companies Make for Not Having a Knowledge Base

In today’s fast-paced world, people want information and they want it immediately That means they’ll no longer accept waiting on hold to speak to a

By Christina Comben
word p[res plugin for knowledgebase

Mar 30

Using a WordPress Site for Your Knowledge Base: The Good, The Bad and The Ugly

Knowledge bases are well-known for their potential to help businesses realize savings Your knowledge base is a fantastic source of free traffic and also

By Catherine Heath
Knowledge Base

Mar 8

7 Essential Features to Look for in a Knowledge Base Software

Churn Ask any SaaS manager what their biggest business challenge is and they’ll probably tell you it’s keeping hold of customers Losing customers is

By Christina Comben