May-Knowledgebase-Ninjas-Podcast

Jun 9

Five Amazing Key Insights From The Knowledgebase Ninjas Podcast In May

As you may know, we have been interviewing thought leaders in the world of technical writing and documentation since December of last year and May... was a...

By Gowri Ramkumar

Apr 27

Understand Your Audience Fully with Sindhu Surenthran of a Multinational Company

  Sindhu Surenthran, Documentation Consultant for a Multinational Company joins us in this episode of Knowledgebase Ninjas. Connect with Sindhu...

By Gowri Ramkumar
training documentation specialists

Apr 3

Training Documentation Specialist with Keith Johnson of InfoPros

Keith Johnson, Senior Technical Writer at InfoPros joins us in this episode of Knowledgebase Ninjas to discuss his experience on training documentation...

By Gowri Ramkumar
User Documentation

Apr 1

The Importance Of CSAT Score with Allan Duquette of Proposify

Allan Duquette, Technical Writer at Proposify joins us in this episode of Knowledgebase Ninjas to discuss the importance of a CSAT score in this episode of...

By Gowri Ramkumar
User Documentation

Mar 27

User Documentation with Karissa Van Baulen, Support Specialist of Hotjar

Karissa V, Support Specialist at Hotjar joins us to discuss her journey and the importance of user documentation in this episode of Knowledgebase...

By Gowri Ramkumar

Mar 25

How To Get Into Technical Writing With Colum McAndrew of Mimecast

Colum McAndrew, Knowledge Base Manager at Mimecast joins us to discuss how to get into technical writing in this episode of Knowledgebase Ninjas. Connect...

By Gowri Ramkumar
developers-to-documentation

Mar 13

Convincing your Developers to Write Technical Product Documentation

In a perfect world, everyone in the company would jump at the chance to write documentation. If you’re a technical writer, you probably think writing is fun...

By Document360 Team

Feb 12

Writers Should Write Less With Nibu Thomas of Whatfix

Nibu Thomas, Associate Director at Whatfix joins us in this episode of Knowledgebase Ninjas. Connect with Nibu and Whatfix here: Nibu...

By Gowri Ramkumar

Jan 31

Users Want Self Help With Khurshid Alam of Quick Heal Technologies

Khurshid Alam, Documentation Lead at Quick Heal Technologies joins us in this episode of Knowledgebase Ninjas. Connect with Khurshid and Quick Heal...

By Gowri Ramkumar
Introductory-Guide-to-Markdown-for-Documentation-Writers

Jan 31

Introductory Guide to Markdown for Documentation Writers

Introduction You may well have heard of Markdown, but it’s okay if you haven’t. The typical way that users first might encounter Markdown is through...

By Catherine Heath