Jul 19

Top 5 Uses of Knowledge Base Tools for Software Product

Knowledge base tools are the future of customer support   81 percent of all customers try taking care of matters themselves before reaching out to a

By Christina Comben
Knowledge Base

Mar 8

7 Essential Features to Look for in a Knowledge Base Software

Churn Ask any SaaS manager what their biggest business challenge is and they’ll probably tell you it’s keeping hold of customers Losing customers is

By Christina Comben