Document360 news, latest updates, best practices, market research, and expert insights on product/SaaS documentation and knowledge base management.
Dec 17, 2018 • Jade Emmons
Search engines have become integral to our everyday lives. Google has even become …
Aug 16, 2018 • Catherine Heath
You may have noticed a change in the Google Chrome browser very recently. …
Jun 27, 2018 • Saravana Kumar
In one of our recent follow-up emails with a potential prospect, we received …
Jun 21, 2018 • Christina Comben
A knowledge base is crucial for your growth strategy. It helps you maintain …
Apr 24, 2018 • Christina Comben
Your documentation is a valuable source of information for both your staff and …
Mar 20, 2018 • Catherine Heath
Many companies have enthusiastically launched their customer support knowledge base – and neglected …