Jun 22

Top 20+ SaaS Products For Startups To Consider

Running a successful company depends on a few key factors — bringing talented resources on board and making use of the right tools Large enterprises have the

By Sriram Hariharan

May 8

14 Statistics that Will Convince You to Create Knowledge Base

Since 2017, millennials have become the largest generation worldwide If you haven’t prepared your business to face the challenges that come with this change,

By Christina Comben

Apr 19

7 Reasons Your Knowledge Base Will Increase Productivity

You’ve heard that knowledge is power But by now, you know that knowledge alone isn’t enough - it’s the way you use the information that puts you ahead of

By Christina Comben

Apr 16

SaaS Knowledge Base Solutions: Are They Worth It?

Should we purchase a SaaS knowledge base or develop our own solution in-house Many companies are wrestling with this issue There’s a growing market for SaaS

By Catherine Heath

Apr 11

Where Can I Get Ideas for My Knowledge Base?

One of the biggest excuses companies make for not adding an internal knowledge base to their website is that they don’t have the time to update it They also

By Christina Comben

Mar 15

How to Create a Good Internal Knowledge Base

We all know the importance of choosing the right knowledge base software when it comes to customer service But what we often forget is that our employees are

By Christina Comben

Mar 8

7 Essential Features to Look for in a Knowledge Base Software

Churn Ask any SaaS manager what their biggest business challenge is and they’ll probably tell you it’s keeping hold of customers Losing customers is

By Christina Comben