SaaS Self-service Archives - Document360

Features
Pricing
Resources
Customers
Login

Sign up Book a Demo

Features
Pricing
Resources
Customers
Login

Sign up Book a Demo

Tag: SaaS Self-service

What Is SaaS Customer Support?

Around 85% of executives believe that delivering a great experience gives companies an advantage over the...

SaaS Tom Hooker Feb 16, 2019

5 Examples of Outstanding SaaS Customer Support

Some pundits expect the Software-as-a-Service industry to generate 99.7 billion US dollars in revenue by ...

SaaS Tom Hooker Nov 29, 2018

10 Customer Support Best Practices for SaaS Companies

The saying goes that "the customer always comes first" and it rings especially true for SAAS companies, w...

Best Practices Jade Emmons Nov 13, 2018

How to Integrate Your Self-service Support and ...

One-on-one support integrated with self-service support is the ultimate goal for most SaaS companies. The...

Customer Support Catherine Heath Jul 31, 2018

Why Document360 is better than INTERCOM Article...

We’ve written this handy article comparing our SaaS knowledge base solution Document360 to Articles —...

Knowledge Base Software Catherine Heath Jul 26, 2018

7 Benefits of Having a Good Knowledge Base

A customer’s interaction with your brand continues long after purchase. From the moment prospects stumb...

Knowledge Base Software Christina Comben May 29, 2018

5 Excuses for Not Having Company Knowledge Base...

In today’s fast-paced world, people want information and they want it immediately. That means they’ll...

Knowledge Base Software Christina Comben Apr 4, 2018

Today’s Customers Prefer Self-service Ove...

Providing your SaaS product customers with self-service support means that you’re enabling them to comp...

Customer Support Catherine Heath Feb 22, 2018

Start your 14-day free trial with instant access

Get full access to the Document360 platform.

×

Free 14-day trial No credit card Easy setup

About us
Our team
Our culture
Careers

Document360

Customers
Pricing
Resources
Request a demo
Migration Request

Features

Overview
Knowledgebase Portal
Knowledgebase Site
Knowledgebase Assistant
Integrations and Extensions
Platform API

Support

Documentation
Support
Status
Feedback
Contact us

Connect Us

support@document360.io

Terms
Privacy Policy
GDPR