May 8

14 Statistics that Will Convince You to Create Knowledge Base

Since 2017, millennials have become the largest generation worldwide If you haven’t prepared your business to face the challenges that come with this

By Christina Comben
SaaS Knowledge Base

Apr 16

SaaS Knowledge Base Solutions: Are They Worth It?

Should we purchase a SaaS knowledge base or develop our own solution in-house Many companies are wrestling with this issue There’s a growing market for SaaS

By Catherine Heath

Mar 15

How to Create a Good Internal Knowledge Base

We all know the importance of choosing the right knowledge base software when it comes to customer service But what we often forget is that our employees are

By Christina Comben