Mar 15

Open Source Help Authoring Tools: The Pros and Cons

Your product needs great customer service A crucial part of this is providing documentation to help people use it and to troubleshoot Creating these documents

By Jade Emmons

Nov 15

Open Source Knowledge Base Software Compared to SaaS Solution

Open source software is a huge industry with many active projects As a result, companies are interested in finding out more about open source knowledge base

By Jade Emmons