The Knowledge Base That Scales
with Your Product

Explore the latest information on digital documentation challenges and product updates from Document360.

Jul 5

Pros and Cons of SharePoint Knowledge Base Software

Some companies use SharePoint (part of Microsoft Office) as an unusual way to build a company knowledge base There are some good reasons to do so, but also

By Catherine Heath
monthly 2018 product update

Jul 4

June 2018 Product Update: SSL for Custom Domain, Embedding Videos, and Improvements

Another month has passed by, and its time to take a look at what we achieved during that period It's always a best practice to take a step back and see what we

By Sriram Hariharan

Jul 3

6 Simple Steps to Build Perfect Knowledge Base Content Strategy

Clients who receive excellent customer support are four times more likely to be loyal to a brand than those who are poorly treated Every positive experience

By Christina Comben

Jun 29

Breakfast meeting with Adi Tatarko (Founder of Houzz) – 6 key lessons for Founders

Background This year Document360 got selected to be a part of the Mayor's International Business Programme GoToGrow Cohort #7 Their mission is to support

By Saravana Kumar

Jun 27

What Value Does an Independent SaaS Knowledge Base Software Like Document360 Provide?

In one of our recent follow-up emails with a potential prospect, we received the following response  "I think it's a good start for an online documentation

By Saravana Kumar

Jun 22

Top 20+ SaaS Products For Startups To Consider

Running a successful company depends on a few key factors — bringing talented resources on board and making use of the right tools Large enterprises have the

By Sriram Hariharan

Jun 21

7 Ways to Optimize Your Knowledge Base Content to Get More Visitors

A knowledge base is crucial for your growth strategy It helps you maintain interactive communication with your customers whenever they need help There are

By Christina Comben

Jun 19

Super Handy Publishing Checklist for SaaS User Documentation

Every technical writer has their own process for publishing outstanding content But there are some timeless principles that might help you In this article, we

By Catherine Heath

Jun 14

Document360 at Startup Grind Europe Conference, London 2018

Startup Grind is a global start-up community designed to educate, inspire, and connect entrepreneurs In this one day event on 13th June, start-ups from all

By Rochelle Saldanha

Jun 12

Document360 at Kent B2B Ashford Event 2018 – A Recap

Kent B2B Ashford is a prime opportunity for businesses in Kent (United Kingdom) to connect with organisations of all sizes and in all sectors, showcase

By Rochelle Saldanha