The Knowledge Base That Scales
with Your Product

Explore the latest information on digital documentation challenges and product updates from Document360.

Jun 27

What Value Does an Independent SaaS Knowledge Base Software Like Document360 Provide?

In one of our recent follow-up emails with a potential prospect, we received the following response  "I think it's a good start for an online documentation

By Saravana Kumar

Jun 22

Top 20+ SaaS Products For Startups To Consider

Running a successful company depends on a few key factors — bringing talented resources on board and making use of the right tools Large enterprises have the

By Sriram Hariharan

Jun 21

7 Ways to Optimize Your Knowledge Base Content to Get More Visitors

A knowledge base is crucial for your growth strategy It helps you maintain interactive communication with your customers whenever they need help There are

By Christina Comben

Jun 19

Super Handy Publishing Checklist for SaaS User Documentation

Every technical writer has their own process for publishing outstanding content But there are some timeless principles that might help you In this article, we

By Catherine Heath

Jun 14

Document360 at Startup Grind Europe Conference, London 2018

Startup Grind is a global start-up community designed to educate, inspire, and connect entrepreneurs In this one day event on 13th June, start-ups from all

By Rochelle Saldanha

Jun 12

Document360 at Kent B2B Ashford Event 2018 – A Recap

Kent B2B Ashford is a prime opportunity for businesses in Kent (United Kingdom) to connect with organisations of all sizes and in all sectors, showcase

By Rochelle Saldanha
monthly 2018 product update

Jun 6

May 2018 Product Update: Pricing Subscription Plans, Private Documentation, Article Preview and Improvements

Welcome to the Document360 May Product Update Our engineering team has been busy releasing new features and making improvements to existing features based on

By Sriram Hariharan

Jun 5

Knowledge Base Analysis of 8 Top SaaS Companies

In this post, we’ll do a detailed tear down and comparison of eight top knowledge bases in the SaaS industry We’ll zero in on features that are common to

By Catherine Heath

May 31

GDPR Update: How We’re Taking Care of Your Data

If you’re based in the European Union, your email inbox is probably jam-packed with Updated Privacy Policy emails at the moment And for good reason Every

By Gowri Ramkumar

May 29

7 Benefits of Having a Good Knowledge Base

A customer’s interaction with your brand continues long after purchase From the moment prospects stumble upon your website, and long after you sell your

By Christina Comben