Aug 25, 2021 • Selvaraaju Murugesan
Ticket deflector helps to reduce customer tickets being raised by encouraging customers to …
Aug 10, 2021 • Selvaraaju Murugesan
Knowledge discovery is an essential component of a knowledge base platform. To facilitate finding right content in the knowledge …
Jul 16, 2021 • Selvaraaju Murugesan
Knowledge base assistant is a nifty tool that can be embedded in any …
Jun 28, 2021 • Document360 Team
How do you feel when you click on a link and it lands …
Jun 24, 2021 • Kingson S
We are back again with our monthly blog series “What’s new edition” for …
Jun 17, 2021 • Selvaraaju Murugesan
Organizing content in a huge knowledge base could be a daunting task. If …
Jun 8, 2021 • Selvaraaju Murugesan
Most of the content creator around the world are familiar with Microsoft Word …
May 31, 2021 • Selvaraaju Murugesan
Managing a knowledge base that contains fewer number of articles is a piece …
May 24, 2021 • Selvaraaju Murugesan
Serving right information to content consumers at right time should be mantra for …
May 18, 2021 • Document360 Team
It is a Monday morning, and your workday has just begun. You fire …